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ESTABLISHED
1963
 
 
300 East Elgin Avenue
Elgin, Illinois 60120-8412
 
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1-800-882-3151
 
 
 

Sign Support

 
     
  Below is a list of frequently asked questions.  
     
 
  What file format is acceptable?
 

Files for cutting vinyl or dimensional letters and logos need to be in a vector format, preferably Illustrator CS3 or earlier, .ai or .eps. Create outlines for any text.

Files for printing can be in a raster or vector format. As a general rule, raster images need to be at least one fourth of finished size at 300 dots per inch. We prefer .pdf, .tif or .jpg files.

   
  Is there a size limit when sending files?
 

Yes. Please do not send files larger than 50MB

To upload larger files to our FTP site, contact your salesperson.

   
  Who should I send the attachment to?
  Please send all files to design@alphabetshop.com
   
  What are some standard finishes?
  There are 100's of finishes to choose from. Click Here to see some finishes by Chemetal
   
   
   
   
 
     
   
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